Privacy Policy
Last Updated: 11/10/2025
Total Biz Solutions values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing information, and other identifiers you provide voluntarily.
- Business Information: Company name, tax or accounting records, and other documents necessary to perform bookkeeping, payroll, or advisory services.
- Automatically Collected Data: IP address, browser type, device information, and browsing activity collected via cookies or similar technologies.
3. How We Use Your Information
We use the information we collect to:
- Provide and manage our accounting, bookkeeping, tax, and advisory services
- Communicate with you about projects, invoices, or updates
- Improve our website, systems, and client experience
- Comply with legal obligations and industry standards
- Send marketing or informational content (only with your consent)
4. How We Share Information
We do not sell, rent, or trade your personal data. We may share limited information only with:
- Trusted third-party vendors or service providers (e.g., QuickBooks, Gusto, Duda, Dropbox) assisting in our operations
- Legal authorities if required by law or court order
- Internal staff and contractors who need access to perform contracted work under confidentiality agreements
5. Data Security
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure. Although we use secure systems, no electronic transmission or storage method is 100% secure.
6. Data Retention
We retain client and financial data for as long as necessary to provide services, comply with tax laws, and maintain accurate business records. You may request deletion of your data when legally permissible.
7. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your information
- Opt out of promotional communications
- Request a copy of your data
To exercise these rights, please contact us at info@totalbizsolutions.net.
8. Cookies and Tracking
Our website may use cookies to improve functionality and user experience. You can adjust your browser settings to disable cookies if you prefer.
9. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website, with an updated effective date at the top.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Information we collect
We may collect the following types of information
Terms and Conditions
1. Acceptance of Terms
By accessing or using the website of Total Biz Solutions (“we,” “our,” or “us”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please discontinue use of our website and services.
2. Services
Total Biz Solutions provides accounting, bookkeeping, payroll, tax preparation, business advisory, and related consulting services. All services are subject to written agreements or engagement letters that outline the specific terms, pricing, and deliverables for each client.
3. Use of Website
You agree to use this website for lawful purposes only. You may not:
- Attempt to gain unauthorized access to our systems or client data
- Use the website to send spam, malware, or harmful content
- Reproduce or redistribute any material without our written consent
4. Client Responsibilities
Clients are responsible for providing accurate and complete information necessary for the performance of our services. Total Biz Solutions is not responsible for delays, errors, or penalties arising from false, incomplete, or late information provided by the client.
5. Payments and Billing
All invoices must be paid according to the terms stated on the invoice or service agreement. Late payments may incur interest or suspension of services. Any disputes regarding billing must be submitted in writing within 10 days of receipt.
6. Confidentiality
We maintain strict confidentiality of client information and financial records. All employees and contractors are required to adhere to confidentiality agreements. We will only share information when legally required or authorized by the client.
7. Limitation of Liability
While we strive to provide accurate and compliant services, Total Biz Solutions is not liable for indirect, incidental, or consequential damages, including lost profits or penalties, resulting from the use of our website or services. Our total liability shall not exceed the amount paid by the client for the specific service in question.
8. Third-Party Links
Our website may include links to third-party sites or services. We are not responsible for the content, policies, or practices of these external websites.
9. Intellectual Property
All content on this website, including text, graphics, logos, and software, is the property of Total Biz Solutions and is protected by copyright and trademark laws. Unauthorized use or reproduction is strictly prohibited.
10. Termination
We reserve the right to refuse or terminate service to any individual or business at our discretion, especially in cases of non-payment, misuse, or violation of these terms.
11. Changes to Terms
We may update these Terms and Conditions periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after such updates constitutes acceptance of the revised terms.
12. Governing Law
These Terms are governed by the laws of the State of Connecticut, without regard to conflict-of-law principles. Any disputes will be handled in the appropriate courts located in Connecticut, USA.